FAQ's

  1. What is Lemcase? 
    Lemcase is a small business, based in Trinidad and Tobago that provides mobile phone cases. These cases are not just functional, but also serve as a personal statement of empowerment for women.
  1. What types of cases does Lemcase offer? 
    Lemcase offers a variety of themed cases, including Abstract, Animals & Insects, Corporate & Professional, Custom, Fine Art, Kitsch, Music, Nature, Landscape & Scenery, Patterns, People, Sci-Fi & Fantasy, and Spiritual & Religious. 
  1. What is the mission of Lemcase? 
    Lemcase’s mission is to remind each woman of her unique beauty, provide a symbol of her strength, and celebrate her individual journey towards self-love with every case they design. 
  1. Does Lemcase offer free shipping? 
    Yes, Lemcase offers free shipping in the US, UK, Latin America, and the Caribbean on every purchase.
  2. How can I get a discount at Lemcase? 
    You can sign up for Lemcase’s newsletter to receive a 10% off discount.
  3. Why should I choose Lemcase? 
    Each Lemcase is a symbol of strength and independence, and they are designed to celebrate individuality. 
  1. What materials are Lemcase phone cases made of?
    Lemcase phone cases are made of high-quality, durable materials to ensure your phone is protected. Materials: 100% polycarbonate (shell), 100% TPU (lining), dual layer cases for extra durability and protection.
  1. How can I track my order?
    After placing an order, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website. 
  1. What is the return policy?
    Lemcase offers a 30-day return policy. If you are not satisfied with your purchase, you can return it within 30 days for a full refund.

  2. How long does delivery take?
    Delivery times may vary depending on your location. Typically, orders are delivered within 2-7 business days.

  3. Do Lemcase phone cases fit all phone models?
    Lemcase offers phone cases for iPhone, Samsung, and Google Pixel phones. Each design is available for all phone models. Please check the product description to ensure the case fits your phone model.
  1. Can I customize my phone case?
    Yes, Lemcase offers customization options for certain phone case designs. You can add your name, initials, or a personal message.

  2. How do I clean my Lemcase phone case?
    To clean your Lemcase phone case, gently wipe it with a soft, damp cloth. Avoid using harsh chemicals or abrasive materials to prevent damage.

  3. Does Lemcase offer wholesale pricing?
    Yes, Lemcase offers wholesale pricing for bulk orders. Please contact our sales team for more information.